Topics

Automated emails


VK3AJ
 

Hi All,

 

Wondering if anyone knows where the IRLP automated emails come from.

 

I manage a few nodes and tend to any faults as soon as I’m made aware of them.

But all the nodes are attached to repeaters, so IRLP calls can be initiated by anyone, not specifically me.

I received 2 emails today with-in 2 minutes.

 

The first:-

Good Day Peter Chaplin,

This is an automated message to inform you that it has become necessary to temporarily  block your node 6372 from the  "WIN System Reflector" reflector #9100 on Channel #0  for the following reason:

 

Additional Details:

 

station to hot , audio sounds distorted

 

Your attention is required to resolve this issue. To have the block removed, please REPLY to this message, (including all of this message). Tell us what action you took to correct the problem.  We will also be happy to answer any questions you may have.

 

Information on how to resolve this issue (If Available):

 

No problem with this, I have a fault to attend to. The audio somewhere has gone to max for some reason. Investigated and resolved.

 

The second though;

 

 

The second, 2 minutes later:-

Good Day Peter Chaplin,

This is an automated message to inform you that the block on your node 6372 was removed from the  "WIN System Reflector" reflector #9100 on Channel #0.

 

Additional Details:

 

Interfering with the insomniac net in progress and I told you 3 times about the net 

 

 

I wasn;t using IRLP at all today.

 

The automated email is copied to K4GET, is that significant?

 

Thanks for any advice.

 

Regards,

 

Peter Chaplin

peter@...

VK3AJ

Scout Radio & Electronics Service Unit – Victoria, Australia

Repeater Coordinator

IRLP 6371, 6372, 6373, 6374

 

No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.

 


k9dc
 

The emails are actually generated by the tool on each reflector used to drop or block nodes that are interfering with normal reflector operations. A REPLY to the email will be sent back to the admins for that reflector.

The emails are automated, but the management action that caused it is always manually invoked. IOW, someone actually heard the event that caused the problem and manually dropped your node from the reflector. It is a web based tool that drops the node and sends the email in a series of clicks.

Each reflector has a management console from which the node transmitting is displayed in real time. It is possible for an operator to make a mistake, but the display of nodes is such that it is quite unlikely that happened. The additional callsign listed probably represents the reflector operator that performed the block, but that is pure speculation on my part.

Most IRLP nodes are connected to repeaters, so there is no direct way to correlate a specific event to a call sign. You may be able to compare the time stamp in the email to the logs on the node, perhaps giving you clues.

-k9dc

On Jul 29, 2020, at 05:46, VK3AJ <vk3aj@...> wrote:

Hi All,

Wondering if anyone knows where the IRLP automated emails come from.

I manage a few nodes and tend to any faults as soon as I’m made aware of them.
But all the nodes are attached to repeaters, so IRLP calls can be initiated by anyone, not specifically me.
I received 2 emails today with-in 2 minutes.

I wasn;t using IRLP at all today.
The automated email is copied to K4GET, is that significant?


Peter Chaplin
peter@...
VK3AJ
Scout Radio & Electronics Service Unit – Victoria, Australia
Repeater Coordinator
IRLP 6371, 6372, 6373, 6374


David Cameron - IRLP
 

There is a "reply-to" email set. If you click reply, it should go to the right place.

As Dave mentions, there is a positive way that the info is logged, and they can make errors. Just a note that 9100 has a LOT of nodes connected and just one node acting up can cause the whole network to act up, so they are quick to block nodes that are acting up.

David Cameron

On 2020-07-29 6:20 a.m., k9dc wrote:
The emails are actually generated by the tool on each reflector used to drop or block nodes that are interfering with normal reflector operations. A REPLY to the email will be sent back to the admins for that reflector.

The emails are automated, but the management action that caused it is always manually invoked. IOW, someone actually heard the event that caused the problem and manually dropped your node from the reflector. It is a web based tool that drops the node and sends the email in a series of clicks.

Each reflector has a management console from which the node transmitting is displayed in real time. It is possible for an operator to make a mistake, but the display of nodes is such that it is quite unlikely that happened. The additional callsign listed probably represents the reflector operator that performed the block, but that is pure speculation on my part.

Most IRLP nodes are connected to repeaters, so there is no direct way to correlate a specific event to a call sign. You may be able to compare the time stamp in the email to the logs on the node, perhaps giving you clues.

-k9dc


On Jul 29, 2020, at 05:46, VK3AJ <vk3aj@...> wrote:

Hi All,
Wondering if anyone knows where the IRLP automated emails come from.
I manage a few nodes and tend to any faults as soon as I’m made aware of them.
But all the nodes are attached to repeaters, so IRLP calls can be initiated by anyone, not specifically me.
I received 2 emails today with-in 2 minutes.

I wasn;t using IRLP at all today.
The automated email is copied to K4GET, is that significant?

Peter Chaplin
peter@...
VK3AJ
Scout Radio & Electronics Service Unit – Victoria, Australia
Repeater Coordinator
IRLP 6371, 6372, 6373, 6374



Richard n
 

They sent me one that said I was interfering with a net. I sent one back with a copy of my log that proved I hadn't been connected during their net, and I wasn't very nice about it. Apparently they don't do any actual research, like looking at the logs.

 Richard, AJ7E
On 7/29/2020 2:46 AM, VK3AJ wrote:

Hi All,

 

Wondering if anyone knows where the IRLP automated emails come from.

 

I manage a few nodes and tend to any faults as soon as I’m made aware of them.

But all the nodes are attached to repeaters, so IRLP calls can be initiated by anyone, not specifically me.

I received 2 emails today with-in 2 minutes.

 

The first:-

Good Day Peter Chaplin,

This is an automated message to inform you that it has become necessary to temporarily  block your node 6372 from the  "WIN System Reflector" reflector #9100 on Channel #0  for the following reason:

 

Additional Details:

 

station to hot , audio sounds distorted

 

Your attention is required to resolve this issue. To have the block removed, please REPLY to this message, (including all of this message). Tell us what action you took to correct the problem.  We will also be happy to answer any questions you may have.

 

Information on how to resolve this issue (If Available):

 

No problem with this, I have a fault to attend to. The audio somewhere has gone to max for some reason. Investigated and resolved.

 

The second though;

 

 

The second, 2 minutes later:-

Good Day Peter Chaplin,

This is an automated message to inform you that the block on your node 6372 was removed from the  "WIN System Reflector" reflector #9100 on Channel #0.

 

Additional Details:

 

Interfering with the insomniac net in progress and I told you 3 times about the net 

 

 

I wasn;t using IRLP at all today.

 

The automated email is copied to K4GET, is that significant?

 

Thanks for any advice.

 

Regards,

 

Peter Chaplin

peter@...

VK3AJ

Scout Radio & Electronics Service Unit – Victoria, Australia

Repeater Coordinator

IRLP 6371, 6372, 6373, 6374

 

No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.